Privacy policy for sending communications

GVC Gaesco Correduría, S.A is committed to protecting personal information shared with our company. Below we outline our privacy policy with respect to the information provided and the User’s acceptance of these terms and conditions.

By accepting these general conditions, the User expressly consents, through said affirmative action, to the incorporation of his/her personal contact data into our systems, so that these may be processed by the different companies that form part of Grupo GVC GAESCO (see www.correduria.gvcgaesco.com) and for the following purposes, which the user also expressly accepts:

 

1. Purposes of data collection:

Send commercial information by post, e-mail, SMS, or any other equivalent electronic means at any given time, regarding the following products and services: i) commercial communications by GVC Gaesco Correduría, S.A., ii) commercial communications by any of the companies in Grupo GVC Gaesco whose activities are under the protection of the Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws as well as any other law that could modify or replace it. The User will be able to choose, at any time, the channels or means by which he/she wishes to receive or not the indicated communications.

 

2. Sending of commercial offers:

GVC Gaesco Correduría, S.A., as well as the rest of the companies in Grupo GVC GAESCO (GVC GAESCO HOLDING, S.L., GVC GAESCO BEKA S.V., S.A., GVC GAESCO CORREDURÍA DE SEGUROS, S.A., GVC GAESCO PENSIONES, S.G.F.P., S.A. and GVC GAESCO GESTIÓN, S.G.I.I.C., S.A.) may treat personal data provided by the User (such as contact details and personal details for example date of birth, hobbies and interests related to investment products) for the purposes of customer service, sending selected information about products and services of any of the companies that form part of Grupo GVC GAESCO and for market research purposes. Updates of such data may be shared among the entities indicated.

 

3. Analysis and elaboration of profiles.

To elaborate profiles in an automated manner with the aim to offer products according to User’s needs. To this effect, GVC Gaesco Correduría, S.A., informs: i) said analysis will not produce legal effects or discriminatory consequences that may arise due to sensitive criteria, such as race or ethnic origin, political opinions or religious beliefs, state of health or sexual orientation, as this information is not included in the process of elaborating profiles; ii) your right to obtain human intervention in any process, to express your point of view, to obtain an explanation of the decision made on the basis of automated treatment, and to challenge that decision by direct communication with our Data Protection Officer (DPO) (dpo@gvcgaesco.es); iii) the logic applied is based on proactively carrying out risk analysis and applying statistical and technical customer segmentation data for the following purposes: a) study products or services and specific financial product adjusted to User’s profile, in order to make offers tailor-made to the User’s needs and preferences; b) monitor products and services contracted; c) carry out, on behalf of GVC GAESCO BEKA S.V., S.A., or third parties contracted by GVC GAESCO BEKA S.V., S.A., satisfaction/market surveys by telephone or electronic means in order to assess the services provided; d) designing new products or services, or improving the design and usability of existing ones, as well as defining or improving user experiences.

The User also accepts that his/her customer profile data may be sent to other companies within Grupo GVC GAESCO (GVC GAESCO HOLDING, S.L., GVC GAESCO BEKA S.V., S.A., GVC GAESCO CORREDURÍA DE SEGUROS, S.A., GVC GAESCO PENSIONES, S.G.F.P., S.A. and GVC GAESCO GESTIÓN, S.G.I.I.C., S.A.) for the aforementioned reasons, and that the mentioned companies can contact the User with relevant contents. The User, if available, authorizes the incorporation of his/her profiles elaborated, the data personally provided such as: contact data (name, address, email, others); additional information (type of financial product); identification data (name, surname, telephone, email, other); customer history (such as quotes received, insurance, purchase data from other complementary services offered by GVC Gaesco Correduría, S.A.,); data from apps, websites or social networks (such as data on the use of online queries or requests for information).

 

4. Retention period of data in the Single Centralised Authorisation File

Data incorporated to our systems for the aforementioned means will be retained until the User requests the cancellation of these.

 

5. Legitimacy of personal data processing

The legal basis for the processing of Users personal data, in relation to the aforementioned purposes, is the consent given by the User by means of the acceptance of these general conditions which will be applicable in accordance with the consents expressly granted to GVC Gaesco Correduría, S.A., related to points 1, 2 and 3.

 

6. User’s rights

The User has the right to access his/her personal data, as well as request modification of inaccurate data or deletion if, among other reasons, the data is no longer necessary for purposes for which the data was collected. The User can also request to limit the processing of his/her data, in which case GVC Gaesco Beka, S.V., S.A., would only retain the data to exercise or defend claims. The User can object to the processing of his/her data under certain circumstances and on grounds relating to his/her particular situation.

In the aforementioned case, GVC Gaesco Correduría, S.A., will no longer process the data, except in compelling legitimate reasons, or the exercise or defence of possible claims.

The User may access his/her information, rectify, request the cancellation or oppose data processing, as well as withdraw consent at any time, without this affecting the legality of the treatment based on consent prior to withdrawal through the corresponding request for cancellation.

In order to exercise these rights, the User may send an explicit request to the following address: DPO - Grupo GVC Gaesco C/ Doctor Ferrán 3-5, Barcelona. 08034 (Spain). Additional information on Data Protection is available and detailed in our web page (www.grupo.gvcgaesco.com.)

 

7. Claims with the data protection authority

Users can submit claims regarding the processing of personal data with the data protection authority.

 

In the case of discrepancies between the existing versions of the Privacy Communications Policy, the Spanish version will prevail.